When your shoes are on their way, you will receive a Dispatch Email with a link to track your order. If you have given us your mobile number, you will receive a text message telling you when to expect your shoes. Simply use the tabs in your Dispatch Email to Track or change the delivery of your shoes.


If you still need to talk to us about order tracking or you haven't received this Dispatch Email contact us here Base London customer services are available Monday - Friday, 0830 - 1700hrs GMT and will endeavour to answer your question as soon as we can.