Where’s My Discount?

Where’s My Discount?


We’re offering first time customers a special treat! Get 10% Off your first order from the Base London Online Store by adding this code at shopping cart.




Although you’ll only be able to use this code once make sure you sign up to our Newsletter for future discounts, blogs and new product drops.




Can I use this discount with my Student Discount?


No, unfortunately we only allow one promotional code to be used at a time.


Can I use this code in addition to my Gift Card?


Absolutely, there is a separate field at checkout to enter your gift card code into.


My First time order discount wasn’t automatically applied to my order.


The 10% Off First Time order discount must be added to the coupon code field at shopping cart. You must also click ‘Apply Coupon’ for the code to take effect.


I used my First Time Discount code but I returned my shoes, can I use it again when I re-order?


If something wasn’t quite right with your first order, no problem. Just email support@baselondon.co.uk and we’ll give you a replacement code to use when you re-order. You won’t be able to re-use the original code.


If you have any other questions not listed here, just email support@baselondon.co.uk for a fast and friendly response and we’ll try our best to assist you.